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Common problem
1.Do you support customized logo, packaging or product design?
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A: All our products can be customized, including logo printing, outer packaging design, etc. Please contact us for specific customization details.
2.Do the prices include shipping/taxes?
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A: The product purchase prices we display on the product details page are all net prices of the products, which do not include relevant taxes and shipping costs that need to be paid in China or overseas countries. We can make a separate product quotation for you based on your specific requirements. Please contact us to let us know your requirements in a timely manner.
3.How is the wholesale price calculated? Are there any tiered discounts?
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A: The details page of each of our products lists the tiered purchase prices corresponding to the purchase quantity for reference. If you have product combination purchase requirements, product customization requirements, or different purchase quantity requirements, you can contact us at any time and we will provide you with the quotation details of your product based on your actual needs.
4.Can the order be modified or cancelled?
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A: After the order is signed and before mass production begins, the order can be modified or cancelled. We will confirm with you the sample plan for formal production before mass production begins.
Once an order enters production, it cannot be cancelled. You are also required to fulfill the order as agreed. Thank you for your understanding.
5.How to apply for samples? Is the sample fee refundable?
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A: We are happy to provide you with samples of the products you are interested in. The purchase cost of the samples can be used as a deduction for part of the payment for future bulk product orders.
6.What is the minimum order quantity for the product?
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A: Each product detail page has reference data on the minimum order quantity. If you need to order multiple products, you can contact our customer service and the minimum order quantity can be negotiated based on the order details.
Terms and Conditions
Exemption Scope of Force Majeure: 1. Natural disasters: Events like earthquakes, floods, typhoons, tsunamis, blizzards, and mudslides are unpredictable and can cause severe damage. The company cannot prevent these occurrences or mitigate their effects promptly. 2. Government actions: This includes interventions such as bans, regulatory policies, expropriation, and requisitions enforced by the government. For instance, the government may implement measures like city lockdowns, traffic limitations, and embargoes on specific product exports for public health and safety purposes or requisition the company's production site for urban development, which could hinder normal foreign trade processing. 3. Social abnormal events: Circumstances such as wars, armed conflicts, strikes, riots, and terrorist actions can severely disrupt social and economic activities, impairing the company's production and operations. For example, if a conflict arises near the company's location, transportation may be compromised, making it impossible to transport raw materials or finished goods, resulting in delivery delays. 4. Public health incidents: These include widespread infectious disease outbreaks. In serious cases, the government may enforce control measures such as restricting movement and halting work and production, potentially leading to interruptions in the company's production capability or goods transportation, thus impacting contract performance.
JooYoung Beauty Tool
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Technical Support
1. We have the ability to produce and customize all categories of beauty tools products, support JDM, ODM, OEM, OBM and other production models, and can design and customize outer packaging according to customer needs to meet your personalized needs for products.
2. We have a regular research mechanism for the global market to develop hot-selling products that meet the immediate needs of the market, saving you market analysis costs.
After-sales service
1. We promise to provide 24-hour online customer service to meet the immediate service needs of global customers;
2. We promise to provide feedback on quality issues within 24 hours;
3. We promise to provide a 12-month quality guarantee for the purchased products, and provide replacement or repair services within the scope of the commitment.
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Maintenance service
Technical Assistance: 1. We are capable of manufacturing and customizing various beauty tool products, offering JDM, ODM, OEM, OBM, and other production models, along with designing and customizing packaging based on customer specifications to fulfill your personalized product needs. 2. We employ a consistent research mechanism to analyze the global market, facilitating the development of trending products that cater to current market demands, thereby reducing your market analysis expenses. After-sales Support: 1. We assure 24-hour online customer service to address the immediate service requirements of our global clientele; 2. We guarantee a response to quality-related inquiries within 24 hours; 3. We offer a 12-month quality assurance on purchased products, providing replacement or repair services within the scope of our commitments. Maintenance Services: Our product lineup mainly consists of beauty tools characterized by their high quality and affordability. We provide a "replacement instead of repair" service within the agreed-upon scope, alleviating customers' concerns regarding quality.
Contact information
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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